Job Description

Job Overview

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.
Looking for a professional barista who makes and serves our beverages including our full espresso and latte menu, teas and carefully following our recipes for specialty beverages. Serving the customer in a fast paced and organized environment. Responsibilities include providing the customer with a pleasant and enjoyable experience, always with a smiling and positive attitude and manner. Taking customer orders and payments, helping serve pastries and other counter items. Clean and sanitize their work areas, seating areas and equipment/tools as needed. Following all health department and safety protocols and has a valid health department certification.

Responsibilities  

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Skills  

• Previous work experience as a Barista or Waiter/Waitress
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• High school diploma; relevant training is a plus

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